Frequently Asked Questions (FAQ)

This FAQ section provides helpful information about our skincare, supplements, and beauty products, as well as shipping, payments, and our policies. We encourage you to review these common questions for clarity before reaching out to support.

Shipping Worldwide

We deliver to customers across the globe with fast and reliable shipping. Your order is carefully packaged and dispatched for safe arrival.

14 Days Return

Not satisfied with your purchase? No worries. You have 14 days to request an exchange or return for eligible items.

Security Payment

Shop with confidence. Our payment process is protected with encrypted and secure checkout methods to keep your information safe.

7Sylevn by Avril is a beauty and wellness brand offering high-quality skincare products, dietary supplements, and beauty essentials designed to support healthy, glowing skin and overall wellness.

Yes, our products are formulated to be gentle and effective for most skin types. However, if you have very sensitive skin or allergies, we recommend doing a patch test first.

Our supplements are formulated with natural and clinically supported ingredients. However, individual reactions may vary. If you are pregnant, breastfeeding, or have any medical conditions, please consult your healthcare provider before use.

Visit our website, add your selected products to your cart, proceed to checkout, and complete your payment. You will receive an order confirmation once your purchase is complete.

We accept credit/debit cards, bank transfers, and mobile wallet payments (depending on your region).

Delivery time depends on your location:

  • Local deliveries: 1–3 business days.

  • Nationwide deliveries: 2–5 business days

  • International deliveries: 5–12 business days

Orders can only be canceled before they are shipped. Once dispatched, cancellations are no longer possible.

We accept returns only for items that arrive damaged, defective, or incorrect. Due to hygiene and safety standards, opened or used products cannot be returned. Please refer to our Refund Policy for full details.

Yes, we offer wholesale pricing for bulk orders. Contact us directly for wholesale inquiries.